(Last Updated: [31.07.2026])

PRIVACY POLICY

Welcome to the HAN GLOW website!

We understand that the confidentiality of your personal data is essential. As a brand specializing in the sale of cosmetic products and a monthly sheet mask subscription service (Mask Pack), we place the utmost importance on protecting your privacy and personal data. We invite you to read this Privacy Policy carefully.

Definitions

• “Personal Data”: refers to any information relating to an identified or identifiable natural person.

• “Processing”: refers to any operation performed on personal data (collection, recording, organization, storage, modification, use, transmission, erasure, etc.).

The purpose of this Privacy Policy is to inform you of how HAN GLOW collects, uses, stores, and protects your personal data when you browse the Site, purchase cosmetic products, or subscribe to the Mask Pack subscription.

When the processing of your personal data is based on your consent, it is collected separately, freely, specifically, informedly, and unambiguously. You may withdraw your consent at any time.

The placement and reading of cookies and other trackers that are not strictly necessary for the operation of the Site are subject to your prior consent, collected via the cookie management banner.

1. DATA CONTROLLER

The data controller responsible for processing the personal data collected on the website https://han-glow.com is:

HAN GLOW (TN GLOBAL)

11 rue des Bergers

75015 Paris – France

📧 E-mail: trade@han-glow.com

📞 Phone: +33 (0)9 83 26 29 71

For any questions regarding the protection of your personal data, you may contact our Data Protection Officer by email at: trade@han-glow.com.

2. DATA COLLECTED, PURPOSES, AND LEGAL BASES

We collect and process your data solely for specific purposes, based on the legal bases provided for by the GDPR:

3. DATA SECURITY

HAN GLOW implements all appropriate technical and organizational measures (SSL/TLS encryption, restricted access, secure protocols) to guarantee the security and confidentiality of your personal data, in particular to prevent it from being distorted, damaged, or accessed by unauthorized third parties.

Your personal data is never sold, rented, or transferred to third parties for commercial purposes.

4. RECIPIENTS OF DATA AND TRANSFERS OUTSIDE THE EU

Within the strict framework of the purposes set out above, your data may be transmitted to the following technical service providers:

• Authorized personnel of HAN GLOW (Customer service, order preparation).

• E-Commerce Platform: Shopify Inc. (website and subscription management).

• Logistics & Carrier Partner: UPS (United Parcel Service) for the exclusive shipping of your orders and mask boxes.

• Secure Payment Providers: Credit Cards, PayPal, Apple Pay, and Klarna (we never retain your full banking details).

• Marketing & Analytics Partners: Google (Google Analytics, Google Ads) and Meta (Facebook / Instagram Pixel).

• Judicial or Administrative Authorities: Only when required by law.

Certain subcontractors (UPS, Shopify, Google, Meta) may transfer data outside the European Union. These transfers are governed by legal guarantees compliant with the GDPR, notably the Standard Contractual Clauses (SCCs) approved by the European Commission or the EU-U.S. Data Privacy Framework.

5. DATA RETENTION PERIODS

Your data is retained strictly for the duration necessary for the purposes for which it was collected:

• Order and Subscription Data: Retained for the duration of the commercial relationship, then archived for 10 years to satisfy French legal, accounting, and tax obligations.

• Mask Pack Subscription Data: Retained for the duration of the subscription, then deleted or anonymized 3 yearsafter your cancellation (or last contact).

• Commercial Prospecting (Newsletter): Retained until you withdraw your consent (unsubscribe link) or for 3 years following the last active contact.

• Cookies: Maximum duration of 13 months on your device.

6. YOUR RIGHTS (IN ACCORDANCE WITH THE GDPR AND FRENCH DATA PROTECTION LAW)

You have the following rights regarding your personal data:

• Right of access: Obtain confirmation and a copy of your processed personal data.

• Right to rectification: Correct or update inaccurate or incomplete information.

• Right to erasure (“Right to be forgotten”): Request the deletion of your data (subject to legal retention obligations).

• Right to restriction of processing: Temporarily suspend the processing of your data.

• Right to object: Object at any time to the processing of your data for commercial prospecting purposes (e.g., unsubscribing from marketing emails).

• Right to data portability: Receive your data in a structured, commonly used, and machine-readable format.

• Right to withdraw consent: Withdraw your consent at any time for processing activities based on consent.

How to exercise your rights?

You can exercise your rights by submitting your request:

• By email to: 📧 trade@han-glow.com

• By mail to: HAN GLOW – 11 rue des Bergers, 75015 Paris, France

To process your request, HAN GLOW may ask for additional information necessary to verify your identity.

A copy of an identity document will only be requested in cases of reasonable doubt regarding the applicant's identity and only when necessary and proportionate.

HAN GLOW will respond to your request as quickly as possible and, in principle, within a maximum period of one month from receipt.

This period may be extended by two additional months depending on the complexity or number of requests. In such a case, HAN GLOW will inform you of the extension and the reasons for it within one month of receiving your request.

If, after contacting us, you feel that your rights have not been respected, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés - www.cnil.fr).

7. CHANGES TO THE PRIVACY POLICY

HAN GLOW reserves the right to modify this Privacy Policy at any time to comply with legal, regulatory, or technical developments. The applicable version is the one published on the Site at the time of your browsing.